Recruiting and Retention
Recruiting begins at NAPA RESEARCH with a meeting of the entire team where we plan our strategy based on the needs of each study. Everyone takes ownership and has a role to play.
We draw on a long history of successful recruiting campaigns. Some of these include medical practice referrals, television and radio advertising, print media and internet marketing. NAPA RESEARCH is also active in the community, efficaciously recruiting at local health fairs and expositions. As a result, our database includes over 18,000 volunteers. The size of our subject pool and the dedication of our staff ensures a positive outcome for enrollment.
We begin our relationship with volunteers by making sure they have a clear understanding of the study and whether it makes sense for them to participate. We answer all of their questions and address any concerns they may have. Our informed consent process is very thorough. Dr Parikh and Dr. Sortino, or the sub-investigator on the study, meets with every volunteer and reviews, verifies and signs the informed consent. We also use our experience to help select volunteers that have the characteristics that are most likely to complete the study.
We add to this solid foundation by assisting our volunteers with any additional needs as they are presented. We are always available to answer questions and discuss their progress. When appropriate, we serve as a bridge to their primary care physician, ensuring that study treatments and results support their regular medical care, whenever possible.
We care about the well-being of our volunteers, and they know they will be treated with respect. This type of relationship creates a satisfying experience for participants and results in a strong completion outcome.